Tlh Derwent Hotel - Tlh Leisure, Entertainment And Spa Resort, Torquay
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Hairdresser
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Bowling
- Billiard tables
- Darts
- Table tennis
- Yoga class
- Aerobics
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel had its ups and downs. The rooms weren't perfect; we found a dirty shower door and hair on the floor, but we could use the resort facilities while waiting for the room. The banging doors in the late evening were a bit annoying. However, the service was excellent, the staff were always friendly and eager to assist, especially at the Aztec Bar. The location was good, near the seafront and shops, but the rotten window frames were a letdown. The dining could be hit or miss, resembling a school canteen at times. Overall, the hotel offers a mix of positives and negatives for a stay.
The hotel offers clean and spacious rooms with all the necessary amenities, but some may find them a bit basic and cramped for two adults. The service is exceptional, with staff going above and beyond to assist with any needs. The location, though not obvious, is close to the harbor and a moderate walk to the town center and beach. Dining options are decent, but variety could be improved. Overall, a mixed experience with some highlights alongside minor drawbacks.
The hotel needs some updates as the rooms felt dated and were on the small side for two adults and a teenager. However, the service was friendly and helpful, especially with a fan request. The location is great, just a short walk to the seafront, though the entrance area could be cleaner from smoking. The dining options were limited, but the swimming pool was impressive. Overall, the hotel could use some improvements but has its positive aspects too.